Shipping policy

Shipping Policy

All order are processed with 1-2 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification once your order has shipped. 

We do not ship to PO Box addresses. 

Please be advised that their may be delays during the winter season, a possibility of delays due to high volume is likely. These problems are outside of our control. We thank you in advance for your understanding. 

Domestic Shipping 

Your shipping charges will be calculated and displayed at checkout. 

International Shipping

We offer international shipping to all countries. 

Your shipping charges will be calculated at checkout. 

Your order may be subjected to import duties fees and taxes, which are incurred once a shipment reaches your destination country. Her Own Lane is not responsible for these charges if they are applied and are your responsibility as the customer. 

 

How Do I Check The Status Of My Order? 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for tracking information to become available. 

If you haven't received your order within 14 days of receiving your shipping confirmation email, please contact us at info@herownlane.org with your name and order number, and we will escalate further on your behalf.